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Frequently Asked Questions

Dedicated support for you in unchartered ground. Is Worldwide a call center agency?

We aren't - but our vendors are. Worldwide is a call center consulting company that is dedicated to enhancing the outsourcing process. We work with over 100 call center agencies to insure that our clients partner with the best possible match for their campaign. Best of all, our clients never pay us a fee. We are paid a small ongoing commission through our agreements with the call centers. This insures that our goal is to develop outsourcing partnerships that last for years (not weeks or days).

What type of call center agencies does Worldwide work with?

We work with a wide variety of solid, professional call center agencies. Worldwide call center agencies range from 30 to 8,000 seats and are located throughout the U.S., Canada, Central & South America, The Philippines, India, Eqypt, and South Africa.

Let Worldwide guide you through the process of choosing the perfect call center, contact Worldwide Call Centers today!



What are the advantages of working with Worldwide?

The advantages of working with Worldwide are:

1.) Eliminate Trial & Error
Sure, you can search trade publications or the internet for call centers. However, we have outsourced millions of hours of call center work over the years and know the call centers that really perform. Most call centers will promise the moon - we know who has delivered!

2.) Experience
We have outsourced hundreds of call center campaigns over the years. Our principals of seen just about every type of campaign and are able to leverage this experience to maximize your chances of success.

3.) Leverage
A portion of our new clients have had negative experiences with external call centers in the past. Because most of the call centers in the Worldwide Network have from 2 to as many as 10+ Worldwide clients, you gain an invaluable insurance policy for your campaign. Our call centers have added incentive to perform for every Worldwide Client - a majority of their business may depend on it!

4.) It's Free
The Call Centers in The Worldwide Network agree to pay us a modest commission for the business that is brought to them. Thus, our services are FREE to our clients and your cost with the call centers is normally equal or lower than if you contacted them directly. This is truly a win-win-win for everyone involved.

What industry websites would you recommend?

We recommend the following sites for industry information:

1.) The Direct Marketing Association
Leading industry organization representing the interests of the direct marketing industry (from call centers to direct mail marketers).

2.) American Teleservices Association
National organization dedicated solely to the interest of the call center industry.

3.) National Do Not Call Registry
Federal Trade Commission site promoting the National DNC Registry (for both Consumers and Businesses).

Please visit the page on the Top 5 Outsourcing Concerns to find out how Worldwide can help your company avoid Outsourcing Pitfalls.
  3710 Neu Drive · Yankton, SD 57078 U.S.A.
In U.S: 1-888-308-WORLD · International: 1-605-665-1552 · FAX: 1-605-665-1984
Email: inquiries@worldwidecallcenters.com